Talent Search People is a recruitment agency based in Spain, with offices in Barcelona and Madrid. We focus on Multilingual Speakers, Commercial, IT & E-Commerce and Finance profiles.
Our client is a German global IT services and consulting multinational company.
As a Team Leader, you will be working in the International Service Desk and managing a team of German speaking Technical Support Agents.
Your main responsibilities will be:
-coordinate and supervise daily activities of the customer support team
-oversee the development of all the procedures within the department
-act in compliance with the agreements established with the clients
-escalate and follow-up on all the incidences that may occur until they are resolved
-business improvements where needed
We are looking for a candidate with the following qualifications, experience and skills:
•Qualifications
-Degree in Information Technology/Telecommunications or Computer Engineering
-Excellent Level of German and English
-Excellent level of Spanish is a plus
•Experience
-At least 2 years of experience in a similar position, preferably managing help-desk teams
-Experience in IT and multinational environment
•Skills
-Excellent knowledge of technical support, networks and ICT solutions.
-Be familiar with repair, analysis and measurement tools.
•Soft skills
-Strong customer- and result-orientation
-Ability to work independently and lead others
-Team spirit
-Excellent interpersonal and communication skills
Offer:
-Competitive salary
-Permanent contract (6 months + 6 months + permanent)
-Incorporation asap
-International working environment
-Life Insurance
-Social benefits
If interested, please send us your CV to cstax@talentsearchpeople.com
Team Leader with Excellent German and English in Barcelona
Alle Stellenanzeigen bis 20.05.2012 zusammen gefasst. Bitte nutzen Sie künftig unser neues Anzeigenformular, oder schicken Sie uns einen Link, wo wir Ihre Angebote per XML herunterladen können webmaster@stellenangebote-forum.de
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- Registriert:Mi Feb 13, 2013 16:33
Beitrag von talentsearchpeople » Mo Feb 18, 2013 16:43
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